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Quality Commitment
Quality and customer satisfaction have been central to the relationships that we have developed with our customers over a period of many years and we are committed to providing the highest standards of product and service levels to all our customers worldwide.
Solartron products operate reliably in-use maintaining their performance in demanding applications within many different industries. Conformance to specification and reliability of operation are primary considerations during product development and manufacture. This is effected by the application of processes and procedures controlled within our Quality Management System. All products are warranted for 12 months and servicing/repair/calibration is provided where appropriate.
Our Quality Management System is certified to ISO 9001:2000 and operates throughout Solartron Metrology, helping us to measure, analyse and improve the products and services that we provide.
We gained our original certification to ISO 9001 in 1990 and we are assessed on a continuing basis by the British Standards Institution (BSI) which is a member body of ISO. To verify our association please visit:
http://www.bsi-global.com/en/Assessment-and-certification-services/Client-directory/
Customer views are important to us and we welcome any comments, concerns and compliments that you may have. Please contact the Quality Department at quality@solartronmetrology.com
A copy of our Registration Certificate Q09540, Declaration of Conformity and Terms and Conditions can be freely downloaded in PDF format.
To view PDFs you will require Adobe Acrobat Reader.
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